President and co-founder of SC Pool and Spa works. Lead in sales and business development for both commercial and residential properties. Certified Pool Operator, Water Chemistry Certified, Factory Trained Technician, Licensed Pool Contractor. My goal is, "To meet and exceed customer expectations, to earn a raving fan!"
General Manager with over 15 years in the swimming pool industry. Mike is one of the most seasoned contractors in the pool industry on the west coast. He is the best live tech support anyone can find. He is Ready to help troubleshoot any problem or situation.
Service Manager, helps keep the customer in direct contact with their technician by reporting comments and concerns, available during business hours to answer billing or service questions. Works with the technicians directly Communicating and meeting customer needs. Kyle has worked in the pool industry for over 10 years and has worked his way up from cleaning, to repairs and now management. Kyle can also help with estimates and special requests.
Office manager, with over 15 years in the pool industry. Shelley can help with all of your customer service needs including accounting, service questions, and dispatching. She assures that your phone call and questions get taken care of quickly.
Repair Technician, specializes in leak detection and repair he love scuba diving pools. Originally from brazil Daniel has a great positive attitude and has years of pool knowledge making him a very well rounded technician.
Other Service Technicians
Derek Jones, Jeff Tufts, Rusty Becker, Daniel Bubbert, Stephen Fenton, Calvin, and Sergio.
CFO and co-founder of SC Pool and Spa Works. Responsible for managing daily activities, helps with customer service and making sure we are always moving forward. Certified Pool Operator, Water Chemistry Certified, Factory Trained Technician, Licensed Contractor.
Service Manager, over 10 years experience in residential and commercial service. Jim leads our team of service technicians and holds them to the standard of quality that our company represents. If there are any extra followups or service that is needed jim is sure to be there. Jim has a very extensive knowledge of new plaster startups and how to properly ensure a new pool is taken care of correctly.
Experienced Repair Technician with over 12 years experience in the swimming pool industry. Certified Pool Operator, Water Chemistry Certified, Factory Trained Technician. Always on Call to help with technical support.
Repair Technician, With over 15 years pool experience as a Pool plumber, electrician, and Certified Residential and Commercial Service tech Jeff has all the experience required to ensure that your repair service call is effectively taken care of correctly. Factory trained.
We are your one stop shop for all your pool and spa needs! We have Friendly and professional pool service experts always available for your calls. Factory trained repair technicians on staff and all service techs are certified pool operators. We provide fast and reliable service with radio response. All repairs are flat-rate based on industry standards and service customers recieve 15% off all repairs and 10% off in-store purchases. We have an automated answering service to better serve your needs, online account access, Automated Credit Card processing for your convenience, Chemical quality is superior to big box stores, and we have online shopping available for discounted rates. We pride ourselves on service and regularly inspect all properties to ensure that our high quality of service is being maintained. If you ever have a question or problem just let us know and we will be more then happy to better serve your needs.
Our pool CLEANING TECHNICIANS are paid for TIME IT TAKES TO DO THE JOB, not how fast the job can be done. In an emergency, we are one click away from matching the nearest technician to the trouble spot with the click of a button.
QUALITY CONTROL: After services are rendered each service tech will leave behind a door knocker explaining services completed at that time, anything that needs attention will be marked and reported.Every door knocker also has a carbon copy which is turned in at the end of each day with timesheets and problem report forms. Each of our pool service accounts is evaluated periodically by a dedicated service manager on fifteen specific criteria. Our inspector grades each technicians performance, and in the case of a perfect report card, technicians are rewarded with a cash bonus. When problems are encountered, however, they are addressed immediately through continued training and remediation.
EMERGENCY? We utilize a live 24-hour emergency service —just call our office 24 hours a day and be connected to a REAL PERSON at our emergency service, ext 911. We provide 24-7- 365 emergency services to our contract customers.
PROUDLY SERVICING SOUTH ORANGE COUNTY, CALIFORNIA,including the following cities: Mission Viejo, Rancho Santa Margarita, Lake Forest, Foothill Ranch, Portola Hills, Dana Point, San Clemente, Laguna Niguel, Aliso Viejo, Laguna Hills, Ladera Ranch, San Juan Capistrano, Las Flores, Trabuco Canyon, Newport Beach, Newport Coast and Laguna Beach.
INSURED AND BONDED:Complete coverage in commercial and residential general liability, auto, and worker.s compensation; California Contractor Licensed and Bonded.
BRANDS REPRESENTED AND SERVICED BY FACTORY TRAINED TECHNICIANS:Jandy, Polaris, Zodiac, Del Zone, RayPak, Pentair, Autopilot, Lochinvar, Strantrol, Laars, Hayward, Goldline, EcoMatic, Intermatic, Sta-Rite, COMpool, EPD, RolaChem, Stenner and PACO.